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Production Support Business Analyst
Ref No.: 18-08321
Location: Des Moines, Iowa
Position:  Production Support - Business Systems Consultant
Duration: 24 Months
Location: Des Moines
Contact: Pbertelsen@diversant.com

Perfect opportunity for a QA that wants to make a switch over to more production and project based work.   

Description/Comment:
  • Hours Needed 10 am - 7 pm CT Previous experience with highly complex technical projects/programs
  •  Demonstrated support of the Change Management environment
  • Demonstrated use of reporting tools associated with PAC2000.
  • Demonstrated strong understanding of business and systems.
  • Demonstrated technical aptitude
  • Effectively navigate complex cross-functional and matrixed team dynamics
  • Must be able to effectively manage multiple high priority issue at one time
  • Ability to work in a rotational 24x7 on-call support environment.
  • Excellent professional written and oral communications.
  • Excellent analytic skills and technical documentation skills
  • Experience in identifying, clarifying and resolving issues and risks
  • Self-starter who can handle several work items independently
Preferred Skills:
  • Strong understanding of the Real Estate Lending Business and processes.
  • Previous experience with highly complex technical projects/programs
  • Experience working with senior and mid-level management.
  • Experience supporting Business and Technical BCP plans.
  • Broad WFHM business and technical knowledge-working experience in both Mortgage Business and Technical arenas.
  • Experience with system monitoring tools - OpTier, Splunk, HPD.
  • Experience coordinating Hardware and application installations