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Records Research Coordinator (Entry Level, Researching Court Records)
Ref No.: 18-08113
Location: Bolingbrook, Illinois
Our client, a Background Services Organization located in Bolingbrook, IL is looking for 3 Records Coordinator (Researching Court Records)  
 
Note:
  • This role pays 14/hr W2
  • Looking for individual to join team to perform Records Coordinator (Researching Court Records
  • Much of the business is conducted via phone with responsibilities to email, fax or light data entry as well.
 
Job Description:
 
  • Position is an entry level records research role supporting Screening Solutions operation through the review, interpretation, and fulfillment of public record information for background screening purposes.
  • Position may be performed in one of several different business units within the Court Research and Retrieval Group (CRRG) and/or the Service Centers within Screening Solutions organization.
 
Primary Responsibilities:
  • Researches and reviews public record information from websites, electronic access court systems, and various internal and external databases.
  • Interprets criminal records and other types of relevant information from courts, state agencies, and independent contractors performing field research.
  • Accurately fulfills, edits, and/or modifies results of court record searches and other database searches to ensure compliance with company standards and completeness of order for product delivery.
  • Performs additional research as required to meet customer expectations, and demonstrates ability to meet and/or exceed established departmental goals for productivity and accuracy.
  • May have specific state, regional, or customer responsibilities to include monitoring workflow or case volume by source or supplier within a certain area, tracing and updating status information on delayed cases, and working with customer service or support teams to provide updates or clarification.
  • Develops relationships with court personnel and other state, county, and/or local agencies to obtain information regarding process or policy and support efficient and effective retrieval of necessary information for consumer reports via Multi courts.
 
Education:
 
  •  High School Diploma or equivalent, 4 Year Bachelor’s Degree preferred
 
Experience:
  • Experience in Criminal Justice and/or Paralegal Studies a plus
  • Excellent communication skills
  • Ability to learn quickly and work in production based environment
  • Windows and MS Office Experience
 
Please feel free to contact Sean Eiler about this opening at seiler@diversant.com, 415-230-5589.  (NO 3RD PARTIES PLEASE)