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BA - Functional
Ref No.: 18-06756
Location: Charlotte, North Carolina
Location: On- Site - Charlotte, NC 

Job Details: 
Communications and Training. Responsible for communications and training deliverables that support the stakeholder engagement strategy and advocacy plan. Ensures the records management team engages with stakeholders in a simple yet quality manner. Develops learning solutions to ensure employee understanding of records management requirements

Required Job Skills:
Specific responsibilities will be:
• Create stakeholder tools/ literature
• Create marketing and promotional materials that increase awareness of the program
• Copyedit, proofread, and revise communications and training courses
• Design and launch email communications
• Recommend, implement and maintain supporting intranet content that is program specific
• Analyze learning survey feedback and other available data to inform learning strategy
• Plan and deliver education courses and materials
• Create and facilitate meetings and presentations
• Coordinate scheduling and logistics
• Provide status reports and progress updates

Desired Job Skills:
• Knowledge and experience executing engagement/adoption strategies (communications, marketing, training)
• Excellent verbal and written communications skills
• Strong documentation and technical writing expertise
• Ability to translate technical information into simple language
• Should be a proactive self-starter with the ability to work independently
• Need strong ability to organize and manage projects, set priorities, solve problems, and be resourceful under pressure
• Bachelor's degree or related experience in Marketing, Communications or Adult Education
• Instructional design experience
• Snapshots or video experience a plus
• Understanding of records management requirements a plus

Top required skill-sets:
Verbal and written communications skills, procedure/technical writing, instructional design

Qualification Rating
Must Haves:
• Clerical
• Proofreading
• Functional
• Business Analyst
• Technical
• Technical Writing