Search for More Jobs
Forward job to a friend
Apply without Registering
Apply by creating/using an account
Diversant is seeking a infrastructure PC
Description/Comment: Responsible for coordinating activities and resources in support of technical projects with low to moderate risk and complexity, impacting small number of users and/or departments. Uses technical experience such as Desktop, Networking, and other technical applications and knowledge of technical project management methodologies and tools to ensure all projects adhere to high quality standards, meet customer expectations and are delivered on time and within budget. Responsibilities are varied and may include one or more of the following: gathers project requirements and develops documentation, tracks and reports project and budget status; ensures completion of assigned actions; identifies project/production issues and identifies resources to provide solutions or escalates to avoid project delays; updates websites to host project documents, reports, and related information; serves as point of contact for project information and updates.: 1+ years of experience in technology-related project support.
Job Description: This position has the responsibility of processing orders that come into the Des Moines Configuration Center. This position also includes accepting orders, clarifying discrepancies with the ECS (Enterprise Configuration Services) team, and ensuring all orders are prepared and sent out accurately.
•Receives and Documents daily and weekly orders, passes information to teammates, and uploads information in to Enterprise Configuration Services website
•Records inquiries, repair and service requests, resolves request or directs it to appropriate technical area, tracks status and follows up to ensure client satisfaction
•Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, and systems status
•Monitors Client 2000, WANDA, and shared mailbox queues for incoming requests throughout the day; prioritizes these requests appropriately
•Escalates to senior staff and management when solution is unclear. Reports problems with procedures. •Must be able to handle a fast paced environment dealing with multiple projects and shifting priorities
Apply by creating/using an account
DIVERSANT (diversant.com) is one of the largest African-American owned IT staffing firms in the U.S. We offer rewarding career opportunities with many of the nation’s leading corporations. Our experienced recruiters understand what hiring managers look for in a candidate and provide our applicants with the proper support and guidance along the entire application and interviewing process. We offer opportunities on a contingent, contract-to-hire, and direct hire basis. At DIVERSANT, we are committed to providing the highest level of service and satisfaction to our customers, consultants, and employees.
DIVERSANT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DIVERSANT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
WORK OPPORTUNITY TAX CREDIT
Diversant LLC participates in the Work Opportunity Tax Credit program. ADP Tax Credits administers this program on our behalf. It is vital that you follow the steps listed below in order for the tax credits to be processed. We appreciate your cooperation. Please note participation in this program is voluntary and is a required part of the employment application process. Formal application steps should still be followed.
Work Opportunity Tax Credit Applicant Instructions
• Open https://tcs.adp.com/screen/index.html?cc=diversant
Note: To change the language on screen please select a language from the dropdown box
• Click on Continue to begin
• Please answer each question including electronically signing any applicable forms
• To complete the interview and save your work, please click eSign and Finish
• If applicable, upload any available supporting documents and click Continue