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IT Analyst IV
Ref No.: 18-06173
Location: Milan, Illinois
Milan, IL
5 year contract

This position is required to be located at the Milan PDC facility and will be part of Parts IT working on the Warehousing team supporting WWParts Warehousing systems. This position will have a lot of development work in the Agile framework for delivery. This person will also be Tier 3 support for the more complex issues that our Tier 2 organization cannot resolve. This role will provide project development support and Tier 3 level support of the Warehousing systems supporting the Global Parts Warehousing operations. Work is of medium to high complexity and moderate to high in risk. This person will be considered Tier 3 level for support of Warehousing systems which means if our lower support organization cannot resolve the support issue on the Tier 2 level, it might get escalated to Tier 3. Project and development work will involve mainframe programs that support the Global Warehousing processes.

This person will need to have an understanding of the processes so as to assess impact of development changes. Impact of decision-making is medium to high risk and impact. This person will need to design and implements complex changes impacting several processes with minimal direction. There are several enhancements that this person will be involved in and will need to understand the processes upstream and downstream that are affected before warehousing becomes involved.

Duties: Lead the assigned Identification, analysis and selection of changes needed based on Business Requirements. Participates as required to design, develop, test and integrate applications of high complexity with a focus on inbound programs and processes. This role can expand to outbound processes also. This person would need to have a brief understanding of Agile practices. This person will also be responsible for helping in the long term fixes of program abends that occur to improve system availability for our Business partners.