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Call Center - Outbound
Ref No.: 18-05570
Location: Charlotte, North Carolina
Outbound Contact Center Representative - Charlotte, NC!

Call Center Associate
  • 3-6 month contract to hire.
  • $14/hr. and after they are hired fulltime they will make $14/hr and earn monthly commission based on how many transfers they make – this is typically $400-1,500 in monthly commission
  • Opportunity to move up in the company
  • Paid parking
  • Casual attire
  • Laid back environment
Hours: 12-9 EST 4 days a week, and 9-5 on Saturday.
Location:
Ballantyne now, but may relocate to the Southpark at a later date.
Training: Training from 9-5:30 in Ballantyne for first 1 week

Responsibilities:
  • Calling people that may have filled out a form online. Caller will speak with them about different product information, match them up with a lender and transfer them to that lender.
  • Calling leads from the clients. For example, wells Fargo pays Lending tree to call their leads so this person would call out and say hello I am "blank” calling from Wells Fargo.
Our company:

Through our other companies we serve as an indispensable for our financial client for consumers who are looking to comparison shop for loans, home improvement, insurance, educational institutions, and autos.

We're publicly traded, we're financially sound, and we're on a tear. If you're looking for an opportunity with a dynamic company that is fanatically pro-consumer and that champions your entrepreneurial spirit, then you've come to the right place!

Our culture:

Want to wear shorts and comfy shoes to work? No problem! Our clothes are casual, but our work ethic is anything but. Every one of us is expected to challenge the status quo, to have an opinion and to stand up, ask for the ball and run with it to meet our aggressive goals... then we have some fun!

We're always looking for the best, brightest, high energy, results-driven Rock Stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE.

The Position:
  • Call customers that have submitted a form (using approved scripting) and connect them with lenders in our approved network.
  • Promote approved lenders during outbound customer calls.
  • Thoroughly learn and then cross sell all product offerings.
  • Track call results in CRM system.
Requirements:
  • 1+ year of successful outbound calling experience
  • Exceptional phone presence
Preferred Skills and Experience:
  • Experience exceeding quota in an Inside Sales position
  • Strong understanding of the mortgage industry
  • Excellent verbal and written communication skills, detail-oriented, proactive with good follow-up skills, good listening skills, and problem-solving abilities.
  • Ability to work in a team environment and become a team player.
  • Self-Motivated.
  • Ability to adapt to a changing environment.
  • Ability to multi-task daily while, maintaining high performance standards.
  • Strong time management skills.
  • Experience with Microsoft Office applications.