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Applications Administrator (EPIC)
Ref No.: 18-04139
Location: Philadelphia, Pennsylvania
Applications Administrator (Epic Application Analyst)
Philadelphia, PA 19104
6 Month Contract to Hire
Worday 8am - 5pm


Job Description:
  • Someone with Application Analyst or Application Systems Analyst would fit into the role well
  • knowledge of how to build hospital registries, front end
  • knowledge of Radar Dashboards and/or Workbench Management Software
  • Focus is on Population Health and must have knowledge of Hospital Registries
  • Great knowledge of EPIC - Healthy Planet Software
  • Does not have to be EPIC Certified
KEY AREAS OF RESPONSIBILITY:
  • Develops a keen understanding of primary care practice requirements for optimal, coordinated population health
  • Works as an effective team member of the population health management program
  • Manages data collection using a registry, prepares reports on findings, and provides interpretations and recommendations to each practic
  • Contributes to quality improvement and care redesign of population health efforts
PRINCIPLE DUTIES AND RESPONSIBILITIES:
  • Manage patient registries and provide the members of health care teams in designated practices with the data required to meet the health needs of the practice
  • Support practice staff to develop creative processes to proactively manage target populations
  • Provide data management, coordination, and patient outreach as needed for specific target patient populations
  • Contributes to a positive experience for patients and families through courteous telephone interactions and interview activities, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary
  • Respond to inquiries from the practice regarding outcomes of outreach calls to patients
  • Synthesize, sort, format data, and generate ad-hoc reports.
  • Present data to each of their assigned primary care practices
  • Assist in process mapping and development of workflows for population health management at each of the designated primary practices.
  • Answer and/or research questions on problems the clinicians have identified
  • Recognize and report data inconsistencies to appropriate personne
  • Contributes to the teamwork within and between departments.
  • Regularly attends and participates in meetings with coworkers and practice staff.
  • Provides constructive ideas, suggestions and feedback in a positive manner.
  • Works collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations
  • Perform all job functions in compliance with applicable federal, state, local and company policies and procedures
QUALITY IMPROVEMENT AND PROCESS DESIGN
  • Collaborate with care teams to establish population-appropriate, pre-visit, and point of care processes
  • Provide data to the care teams to properly perform these processes
  • Monitor and correct patient attribution to the practice and the care teams within the practice
QUALIFICATION
  • Bachelors degree preferred
  • Minimum of 5 years experience in customer service or in a health care setting.
  • Experience in promoting healthcare behavior change is desirabl
  • Proficient in data management and reporting
  • Proven problem-solver with ability to multi-task
  • Strong knowledge of EPIC