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Application Support Analyst
Ref No.: 18-00400
Location: Eden Prairie, Minnesota
Position Type:Contract
Start Date / End Date: 06/11/2018 to 03/08/2019
Application Support Analyst

Project/Projects: OCSO IHR

Part of team of 10+

Responsibilities
Expected to work on both tactical and strategic assignments.
Expected to handle the manual work while figuring out how to automate it.
Deep understanding of each application deployed in Production
Troubleshooting Production issues and driving creative solutions
Driving and Documenting Root Cause Analysis of Problems experienced
Communicating and managing Production support issues with your consumers
Work with the development team to do bug fixes and make improve the platform reliability
Demonstrate and continuously develop substantial depth of knowledge and experience in a specific area of Java development and Portal and large scale product support

What software tools/skills are needed to perform these daily responsibilities?
Agile methodologies and Test Driven Development
Experience in high level programming language - Java (Expert level)
Experience with programmatic interaction with a relational database like Oracle, PostGre SQL
Experience in the support handling multiple projects at the same.
Prior experience in working with Core Health Care Company IT infrastructure and products.
Knowledge of the Middle-ware and Streaming technologies MuleESB and Kafka/Zookeeper.
Experience in supporting and troubleshooting issue multiple java platforms

Must have skills
9+ years of Development and Support experience on the Portal and Middle-ware technologies
5+ years hands-on expertise with API/Java Development.
5+ years hands-on expertise with Core Java programming and frameworks
5+ years hands-on expertise with UNIX shell scripts and commands
4+ years of experience working on large scale, multiple team projects
3+ years of experience working on Dynatrace or similar products tools for production troubleshooting.
2+ years of continuous integration experience (for example tools like Jenkins, Anthill Pro).

Nice to have skills
3+ years of experience with Agile methodologies and Test Driven Development

Interview Porcess: Phone, then Face to Face