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Senior User Experience (UX) Researcher
Ref No.: 18-00236
Location: Newark, New Jersey
Position Type:Contract
Start Date: 01/30/2018
Contact:    Denise  at dportale@contech-it.com   732 632 8815
Senior User Experience (UX) Researcher 
6+ month contract 
Loc: Newark, NJ
 
Description:
The Senior User Experience Researcher will work closely with other UX practitioners, designers, strategists and Project Stakeholders to propose and conduct user research activities consisting of Strategic and Tactical studies and is responsible for coordinating, planning, executing, and reporting on UXR activities for Client’s digital initiatives.

Primary Responsibilities:

Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including key - usability testing, contextual inquiry / field studies, web analytics, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing within an Agile environment

 
  • Work with product/project teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
  • Collaborate with product teams to remediate issues identified from research
  • Advocate for user research principles
  • Collaborate with product teams to develop research goals, identify tasks and scenarios, and establish a test environment
  • Create and deliver test result reports including statistical analysis
  • Establish research and usability metrics strategies for project teams
 
Required Qualifications
 
  • Bachelor’s degree or equivalent experience
  • 5+ years of experience as a usability practitioner
  • 5+ years of demonstrated experience delivering user research, including but not limited to conducting interviews, developing user personas, conducting field studies / contextual inquiry, performing card sorts, conducting heuristic evaluations, keystroke - level modeling, and remote and in - person usability testing
  • Proven ability to deliver research on time while working on multiple projects
  • Commercial software experience or enterprise applications
  •  Experience working in a team environment or with an application team
  • Experience with axure,


Preferred Qualifications:
 
  • Excellent presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • Eye - tracking experience
  • Experience with tools such as UserZoom, UserTesting.com, Optimal Workshop and other industry standard tools
  • Treejack a plus
  • AB testing Design a plus
  • Healthcare Industry experience
  • Strong analytical skills
  • Attention to detail
  • High level of energy and customer focus