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IT - Project Manager - Senior
Ref No.: 18-00032
Location: Eden Prairie, Minnesota
Position Type:Contract
Start Date / End Date: 01/22/2018 to 12/31/2018
Project Manager / Business Analyst consultant
Location: Eden Prairie, MN
Duration: 12 month contract
Interview Process: Phone and 2nd interview in-person
Req. # 18-00032

Contact: Brian Anderson

SalesForce HouseCalls program - Housecalls SalesForce Business Operationalization
PM/BA Consultant responsibilities as part of a team (20+ business area SME's), partnering with an extended program of 30+ additional resources

  • Project Management oversight for several workstreams of HouseCalls operations
  • Coordinate work across multiple functional areas
  • Project Plans, Status Reporting, Issues/Risks Management
  • Business Requirements definition and Requirements Tracability Management
  • Future State Roles and Responsibilities
  • UAT and integration testing
  • Segmentation and Targeting (Campaign Management)

What software tools/skills are needed to perform these daily responsibilities?
  • MS Project
  • CA Agile
  • SF Marketing Cloud configuration experience
  • SF Service Cloud configuration experience

What skills/attributes are a must have?
  • 3+ years experience implementing SalesForce Service Cloud/Service Lightening
  • 2+ years experience implementing Marketing Cloud (Journey Builder) - especially experience with complex data sources
  • 3+ years experience requirements management/business analysis
  • 3+ years experience project management (SalesForce implementation preferred)

What skills/attributes are nice to have?
  • Scaled agile
  • Integration of Salesforce to autodialing platform (i3, Genesys, Avaya, etc)
  • IBM Campaign integration with SalesForce
  • Service Lightening experience (routes, work orders, etc)