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IT - Systems Analysis Consultant
Ref No.: 17-01084
Location: Richardson, Texas
Position Type:Right to Hire
Start Date / End Date: 01/02/2018 to 06/29/2018
SharePoint Technical Specialist
Location: This position is based in Richardson, TX. Must support Eastern time zone.
Duration: 6+ month contract to hire
Interview process: Phone and WebEx
Req. # 17-01084

Contact: Brian Anderson

2010/2013 SharePoint Upgrade, SharePoint Farm Migration and Decommission, workflow development and support, end user support, end user training

Team ; This role reports to a small team of 8 but works in support of the larger Provider Services organization.

• SharePoint end user incident ticket troubleshooting and resolution
• SharePoint Site Owner and Site Collection Administrator support and request fulfillment
• SharePoint project support (new versions of SharePoint and 3rd party tools)
• SharePoint governance, process improvement, documentation, and training
• SharePoint Subject Matter Expert

What software tools/skills?

• SharePoint 2007/2010/2013 and beyond
• Metalogix
• Microsoft Office

What skills/attributes are a must have?

• Incident management experience: issue verification, troubleshooting, documentation, escalation, and resolution
• Service request fulfillment experience: requirements gathering, fulfillment, and verification
• SharePoint 2010/2013 Site Collection Administrator and Site Owner experience
• SharePoint Subject Matter Expert experience
• End user training experience: one-on-one or group training delivery and how-to documentation development
• End user technical support experience
• Customer service experience
• SharePoint Workflow development experience
• Microsoft Office tool experience: Word, Excel, Outlook, PowerPoint, etc.
• Communication skills: timely, written, and verbal
• 4+ years of experience in Information Technology technical roles

What skills/attributes are nice to have?

• SharePoint 2010/2013/2016 experience
• Nintex workflow development and support experience
• Metalogix tool experience: ControlPoint, Content Matrix
• Technology project requirements gathering, analysis, and delivery experience
• Governance compliance review and remediation experience
• Undergraduate degree