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Technical Writer/Systems Analyst
Ref No.: 18-01252
Location: Brooklyn, New York
Start Date: 10/16/2018
Assignment Number: RCI-ITCS4-4074RI2
Agency: Department of Education
Assignment (Project) Name: N/A
Work Location: 335 Adams Street, 28th Floor, Brooklyn, NY
Scheduled Work Hours: 35 hours/week
Assignment Start/End Date: Immediate start
Total Estimated Assignment Hours: 26 months
Functional Job Title: Technical Writer/Systems Analyst
Labor Category: N/A
SCOPE OF SERVICES
Create and implement requirements management plan and approach, including identification of stakeholders, decomposition of the project scope into manageable units, identification of requirement attributes for traceability, prioritization, validation, & reporting. Develop requirements specifications according to standard templates using natural language. Document current and future process flows, as well as business architecture documents using industry standard modeling techniques. Work with project managers, stakeholders, decision makers and the technical team to prioritize and validate requirements including scope verification testing. Elicit requirements using interviews, customer documents, workshops, surveys, site visits, analysis, and any other business analysis techniques for both new and existing processes and procedures. Critically evaluate elicited requirements and decompose artifacts into user stories, use cases, test scenarios, and functional specifications, using natural language for new and existing development efforts. Elicitation and documentation of nonfunctional requirements including but not limited to usability, maintainability, & reliability. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoff between usability and performance needs. Validate proposed solutions that meet the project objectives and solve the underlying business problem. Plan and facilitate discussions, broker issue resolutions, and articulate decision points. Present project requirements and solution options to various stakeholders and decision makers. Work with project managers to determine work estimates and schedule for projects. Work with project management staff members to raise and resolve issues, set project deadlines, and mitigate project risks. Work independently with users and various stakeholders to define concepts, processes, and requirements
SPECIAL REQUIREMENTS
N/A

MANDATORY SKILLS/EXPERIENCE:
A baccalaureate degree from an accredited college and four (4) years of satisfactory professional experience.
Three years of analysis experience, especially experience with new initiatives that leverage technology as part of the solution.
Experience in eliciting, documenting, and analyzing both business and functional requirements for new systems using a variety of business analysis techniques including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Experience in working with stakeholders and subject matter experts to develop new business processes and procedures.
Knowledge of relevant business process, requirements lifecycle, and documentation standards such as UML.
Experience in problem definition, root cause analysis, and solution validation.
Comprehensive knowledge with various requirements documentation techniques, including use cases, user stories, activity diagrams, entity and data flow diagrams.
Experience with MS Office Products and Visio.
Excellent written and verbal communication skills.
Strong meeting planning, facilitation, and presentation skills.
Experience in working with multiple stakeholders to prioritize requirements and resolve conflicts and issues.
Experience working with project management staff to define project requirements, scope, identify and resolve issues, and mitigate risks.
Ability to adapt to rapidly changing technology and apply it to business needs.
Strong organizational skills and the ability to work as a team member.
DESIRABLE SKILLS/EXPERIENCE:
Experience in business, information technology, project management, systems analysis and development. A good understanding of IT architecture, IT systems, programming and development skills.
Experience with the software development lifecycle, and various technologies, including mobile application, web based applications, web services, and data integration.