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System Administrator Expert High
Ref No.: 18-01226
Location: Brooklyn, New York
Start Date: 10/19/2018
New York City Department of Education (NYCDOE)

Is this a Project or Program specific request (e.g., Connections, SFS)?
If yes, please list the Project or Program Name:
Annual Professional Performance Review (APPR)
Please provide a short description of the project:
The web project utilizes platforms and application servers that lie outside the core competencies of the Web Server Operations group.  Due to the aggressive timeframes for the Web Properties development, we need resources to assist with architectural design and deployment and to jump start staff development.  This individual will be responsible for installation, configuration, and management of the Server software components (other than database) that are a part of the solution.
Please provide a full listing of the day to day tasks to be performed by the Consultant (be descriptive and specific):
Day to day operations of Enterprise Reporting platform including but not limited to IBM Cognos, Microsoft SSRS, Microsoft Power BI and Tableau in all environments (Development, QA, Staging/UA testing, and Production).
Enterprise BI/Reporting Platform Administrator supports multiple enterprise level Applications and projects.
Fulfill user request to deploy reporting and BI artifacts to various environments.
Troubleshoot reporting artifacts deployments and performance requirements.
Setup and maintain Enterprise Reporting platform security as per the enterprise security policies and user requirements.
Work with vendors to resolve the issues beyond local team expertise.
Able to take the initiative and assist team in developing better processes and implement best practices.
Provides 365/24/7 Production support to all enterprise BI and Reporting environments.
Develop and Maintain the Documentation of the system and artifacts.
Work with Infrastructure team for Network provisioning and troubleshooting, backup/restore, application identity management, server security, and monthly maintenance.
Participates/conducts Server/System architecture and Design for all BI and Reporting platforms.
Which Service Group is required?
What is the number of staff being requested?
(maximum of 5)
Which Job Title Category is required?
System Administrator
Which Skill Level is required?
Which Skill Demand is required?
How many Candidate Response Forms are being requested per Contractor per position?     (1 or 2)
When is the Target Start Date?
(30 Business Days minimum from date of request)
How long is the engagement? (in months)
24 months
When is the estimated completion date?
Is this a Full or Part-Time Position (Full time is considered 40 Hours Per Week)?
Part time
If  Part-Time, enter approximate number of hours per week:
35 hours
What are the daily work hours? (note if negotiable or list preferred start and end time):
9:00am – 5:00pm, one unpaid lunch hour
Where is the Home Base Region?
Region 3 
Where is the work office located?  Enter Building Name (if known) Full Street Address, City, and ZIP
335 Adams Street, 28th Fl.,  Brooklyn NY 11201
What type of software is typically used by the Agency?  (e.g., Agency is an "IBM shop.”)
Agency is predominantly a Microsoft shop
What type of hardware is typically used by the Agency? (e.g., Agency is a "Client shop.”)
Agency is a Microsoft shop
Position Mandatory Qualifications
System Administrator
- Server back up and security - Performance tuning and capacity planning - Operations and troubleshooting - Understanding of network and distributed computing concepts
 Expert  (84 Months + )
 Candidate is able to provide leadership of large teams and/or extensive industry experience and is considered at the top of his/her field
Requested Qualifications 
84+ Months of Experience in Planning, designing and installation of all BI servers, Microsoft system center, windows clustering and administration.
84+Months of Experience in Troubleshooting, patching, and maintenance of servers.
84+Months of Experience in Performance tuning, using built in OS functions and external/3rd party tools like R shiny, Telerik, Octopus, Team Foundation Server, Cognos, Power BI and Tableau Server.
84+Months of Experience in Installing and configuring IIS and third-party software packages including Microsoft IIS 7, 7.5 and 8.0
84+ Months of experience and expertise in Failover and High Availability for web servers and web-based applications
84+Months of experience in Administer, configure, and troubleshoot third-party tools (Cognos, Tableau, SSRS, Power BI).
84+Months of experience in hands on experience on performance tuning and load balancing.
84+Months of experience in providing integration support services for web servers and web-based applications
Bachelor's Degree from a recognized university
Cognos 10x Administration Certification and Tableau Certification
Additional Information Requests:
Are there additional security requirements for the Authorized User?
Fingerprinting for selected consultant, see link:
Will additional training possibly be required during the Engagement?
If Yes, provide description of anticipated training.
What type, or manner, of Knowledge Transfer is requested during the engagement?
Consultant is required to keep a log of work/projects performed as well as update management during meetings or by other communications such as emails or verbal conversations. Any and all files or work which is the consultant's responsibility can only be kept and saved in DOE network unless written permission from the DOE manager is provided to do otherwise. All DOE property including digital and other are expected to be relinquished and returned to DOE at the end of the engagement.
Is travel anticipated during the Engagement?
If Yes, please list anticipated frequency and locations for travel: