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Technical Architect Expert High
Ref No.: 18-00036
Location: Albany, New York
Start Date: 01/25/2018
Agency: Information Technology Services (ITS)

Is this a Project or Program specific request (e.g., Connections, SFS)? Yes
If yes, please list the Project or Program Name: 000000000013713 - Client Virtualization - 800 Citrix licenses Enterprise Operations ONLY

Please provide a short description of the project: This position supports all Secure Offender Network devices (over 3000), educational labs, law libraries and network devices and setup among other things.

Please provide a full listing of the day to day tasks to be performed by the Consultant (be descriptive and specific):
• Design and support Citrix XenApp 6.5
• Provide day to day technical support for various technologies including Citrix, VMWare, and Active Directory.
• Implement AD group policies to manage users and computers.
• Upgrade existing environment using change management process.
• Available for afterhours sev1 support calls.
• Troubleshoot and fix user issues/tickets.
• Create and maintain professional systems documentation for knowledge transfer and reference.

Which Service Group is required?
Service Group 1. STANDARD TITLES
What is the number of staff being requested? 
(maximum of 5) 1
Which Job Title Category is required? 
Technical Architect
Which Skill Level is required? 
Expert
Which Skill Demand is required? 
High
How many Candidate Response Forms are being requested per Contractor per position?     (1 or 2) 1
When is the Target Start Date?
(30 Business Days minimum from date of request) 02/21/2018
How long is the engagement? (in months) 24
When is the estimated completion date? 02/20/2020
Is this a Full or Part-Time Position (Full time is considered 40 Hours Per Week)? Full Time
If  Part-Time, enter approximate number of hours per week:
What are the daily work hours? (note if negotiable or list preferred start and end time): 7:00 – 3:30 M – F (negotiable)
Where is the Home Base Region? 
Region 1 - Capital Area
Where is the work office located?  Enter Building Name (if known) Full Street Address, City, and ZIP CNSE - NFE Building, 2nd Floor, Albany, NY 12203
What type of software is typically used by the Agency?  (e.g., Agency is an "IBM shop.”) Microsoft Server 2008 – 2012, Citrix, VMWare, SQL Server
What type of hardware is typically used by the Agency? (e.g., Agency is a "Client shop.”) Client-DELL-EMC-CISCO

Position Mandatory Qualifications
 Technical Architect
- Technical expert centered around a technology, technologies or a portfolio of applications - Designing and implementing Information Technology solutions
Expert
84+ Months: Candidate is able to provide leadership of large teams and/or extensive industry experience and is considered at the top of his/her field

Requested Qualifications 
84 consecutive months of experience administering and supporting Citrix for 5,000+ concurrent users. Support should include: design, configuration, implementation, integration and support of servers, farms, applications and users
84 consecutive months of experience in Citrix XenApp 6.5 doing enterprise level administration and support
84 consecutive months of experience in Citrix Provisioning services 7.0 or higher doing device management, image creation and image updating
84 consecutive months with Citrix NetScaler version 9 and above installing, configuring and administration
48 consecutive months of experience administering and supporting Citrix XenDesktop version 7.0 and above. Support should include: design, configuration, implementation, integration and support of servers, farms, applications and users
84 consecutive months in Microsoft Technologies supporting Active Directory, group policies, DHCP, DNS and clustering
84 months experience supporting VMware 4.5 and above. Support should include: installation, configuration and monitoring of a multi-cluster, datacenter environment
60 consecutive months of experience with Cisco UCS Platform Blade servers, installing, configuring and administration
Citrix CCA for Citrix XenApp 6.5 or higher Certification

Additional Information Requests:
Are there additional security requirements for the Authorized User? Yes: ITS-NDA / Fingerprinting / HIPAA / CJIS 
Will additional training possibly be required during the Engagement? No
If Yes, provide description of anticipated training.
What type, or manner, of Knowledge Transfer is requested during the engagement? Knowledge transfer will be provided by professional level system documentation, whiteboard sessions and mentoring throughout the contract.
Is travel anticipated during the Engagement? No