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Technical Writer
Ref No.: 17-00819
Location: Brooklyn, New York
Start Date: 07/05/2017
Assignment Number: NYCERS-RFP 07072017-1TW Agency: NYC Employees' Retirement System Assignment (Project) Name: Technical Writer Work Location: Brooklyn, NY Scheduled Work Hours: 40 hours/week
Assignment Start/End Date: Approximately September 11, 2017

Total Estimated Assignment Hours: One (1) year, with two (2) options to renew for one (1) year

Functional Job Title Technical Writer


The Technical Writer's role is to create technical and user documentation such as process manuals, standard operating procedure documents, user guides, data dictionary, business rules specifications, etc. specific to data profiling and data cleansing activities of LRP. The Technical Writer will understand the various data management methodologies and translate them into plain English language. This documentation will establish a footprint of the data management activities and function as a future reference for data conversion exercise.

The Technical Writer shall develop procedure manuals, user guides, technical synopses and other technical documentation for NYCERS Data Management team. The following deliverables shall apply:
  • Gathering the documentation requirements
  • Developing the technical and user Documentation
  • Create illustrative graphics and multidimensional images for documentation
  • Documenting configuration standards
  • Maintain meeting agendas and meeting minutes

Mandatory Skill/Expertise
Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering skills and ability to translate technical aspects into comprehensible documentation.
Minimum of 5 years of experience as a Technical Writer working with project teams in complex system developments and expertise in developing technical documentation for database management systems with focus on version control.
Experience identifying documentation requirements through discussions, observations and comprehension of the various data management activities.
Ability to produce documents, instructional manuals and illustrations in simple English with appropriately minimal technical jargon, fewer instructions, terse and easy to use.
Ability to organize, write and present the written material for multiple audiences.
Experience documenting different types of requirements specifications and flow charts.
Ability to manage multiple projects/tasks of varying complexities and work independently with users with minimal oversight.
Proficiency in MS Office (including PowerPoint and Visio).

Desirable Skill/Expertise
Experience documenting Mainframe and Distributed systems.
Experience documenting Data Dictionary and Business Rules.
Understanding Data Management systems and Databases.
Experience in Data Modeling.
Experience in Pension Systems is a plus.