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The Georgia Client (Client), Office of Information Technology, is seeking qualified candidates for the position of Technical Implementation Project Manager 1 in the Client Integrated Eligibility System (IES) Project Management Office in Atlanta, Georgia. This role is responsible for planning, coordinating, and successful implementation of all interfaces required for the new Georgia Gateway system. Georgia Gateway is an integrated eligibility system that provides statewide administration of public assistance programs including Medicaid, TANF, SNAP, WIC and Child Care. The new IES has approximately 137 interfaces that span federal, state, and 3rd party systems.
Under general supervision, manages and/or coordinates all project tasks as assigned by the Senior IES Project Manager and the IES Project Director.
Oversees/coordinates the technical aspects required for end-to-end implementation of each interface.
Works closely with the IES business partners, IES vendor, trading partners, subject matter experts and technical support teams to identify, track, and resolve issues/risks.
Assist with and or coordinates trouble shooting of system issues/defects related to end-to-end processing of interfaces.
Monitors performance and reports to management project status and pertinent issues, including major milestones and potential project risks.
Provides continuing direction to the project team, conducts status meetings, assesses proposed changes in scope, and recommends courses of action to project leadership and sponsors.
Develops time and cost estimates, project plans/schedules, and budgets. Oversees and controls ongoing costs, schedules, resources, scope, and risks
Directs project support team members to take necessary action steps to achieve the goals and objectives of the project
Work with the senior project management to resource the tasks of the project
Works with senior project management to Identify specific opportunities or weakness within assigned projects and makes specific change recommendations to structures, processes, or people to improve project performance.
Provides work direction and leadership to assigned projects, including scheduling, assignment of work, and review of project efforts
Monitors project milestones and critical dates to identify potential jeopardy of project schedule.
Identify ways to resolve schedule issues. Keeps management aware of the situation.
Strong analytical skills; able to assist with methodical root cause analysis and troubleshoot technical issues
Highly adaptable in a dynamic work environment
Accustomed to working in an environment driven by high standards for service and system delivery
Excellent team player; self-starter with the ability to work unsupervised
Ability to plan and maintain schedules
Demonstrate good judgment in selecting methods and techniques for solving problems and obtaining solutions
Self-motivated, proactive, able to work under stressful conditions
Demonstrate customer focus with proven ability to resolve customer issues appropriately
Ability to multitask and prioritize
Bachelor's degree in related field
Five to seven years technical IT project management or equivalent IT leadership experience.
Experience leading or coordinating vendor managed projects
Excellent written and oral communication skills
Hands-on experience with MS Project, SharePoint, and MS Office
Experience working in state government
Experience working in an outsourced environment
Experience with WebMethods
PMP certification from PMI or equivalent certification and or training
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