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Lead Enterprise (Windows) Engineer Position
Ref No.: 16-13214
Location: 1000 University Center LaneLawrenceville, Georgia
Lead Enterprise (Windows) Engineer Position

Lead Enterprise (Windows) Engineer is a highly technical member within the Office of Educational Technology reporting to the Director of Enterprise Services. This position will provide technical leadership and support for windows infrastructure and related systems and applications to support the mission of Georgia Gwinnett College. The Engineer will design, implement and support server operating systems and applications for the college.

The following are the high level responsibilities:
Provide technical support to the college and its users.
Diagnose and resolve complex multi-system Operating System and Application problems
Deploy advanced Operating Systems and Applications.
Write basic end-user documentation.
Resolve customer support requests.
Ensure security, reliability and integrity of Operating Systems and Applications.
Perform necessary system maintenance.
Patch and update Operating Systems and Applications.
Manager user, groups, printers, file systems, and shares.
Perform advanced administration of O365 and maintain on premises O365 components such as ADFS.
Deploy and maintain system backups.
Handle basic database administration tasks.
Document installations parameters and rational as well as maintain as-build documents.
Automate deployment of advanced Operating Systems and basic Applications.
Implement advanced automation of system management tasks.
Develop and document system standards and procedures.
Deploy and maintain system management infrastructure.
Mentor and train junior staff.

Minimum Qualifications:
Bachelor's Degree in Computer Science or related field or equivalent experience.
Five (5) years of Windows systems administration.
Excellent diagnostic and problem solving skills.
Ability to design solutions to address customer problems.
Ability to be highly self-motivated and self-directed, with keen attention to detail.
Ability to work in a team-oriented, collaborative environment.
Experience installing and managing 3rd party applications deployed on Windows Servers.

Preferred Qualifications:
In-depth knowledge of and ability to manage Windows server operating systems.
In-depth knowledge of and ability to manage Active Directory.
In-depth knowledge of and ability to manage WDS and WSUS.
In-depth knowledge of and ability to manage SCCM and SCOM
Experience in a large scale heterogeneous environment.
Experience with Linux or similar UNIX systems.
Understanding of other related IT disciplines and how they effect and interact with operating system solutions.

Physical Requirements
Position requires "onsite” local travel. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Job takes place in normal environmental conditions.

Work Hours:
Position may require non-standard work hours (nights and weekends).