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UX Architect
Ref No.: 16-13057
Location: Louisville, Kentucky
UX Architect
Years of exp: 12 to 15 years of experience
Overview:
 
The User Experience Architect will conceptualize and design multi-channel experiences, learn about our customers, and advocate for the customer point of view. The team is looking for someone smart, creative and well-spoken who is passionate about creating world-class user experiences, enjoys a challenge and loves to debate ideas, brainstorm, collaborate and evangelize.
 
 
Key Accountabilities:
  • Collaborate with product managers and other partners to brainstorm ideas, develop concepts and define project goals
  • Facilitate discussions of the user experience to expose key questions and requirements.
  • Work with a user researcher to plan and execute studies to better understand the customer, get feedback on directions and concepts, and validate designs
  • Skillfully merge research findings, creative innovation, and best practices to generate unique, strategic solutions
  • Create wireframes, flow diagrams, and other artifacts to communicate and document designs
  • Present design solutions and strategies to bring the user story to life for a wide audience. Review output from other teams to ensure a high level of usability and engagement
  • Explore analytics data to inform our understanding of customer behavior and the site experience
  • Look for opportunities to connect channels (e.g. store and site, mobile and store, etc.)
  • Be a customer advocate throughout the discovery and definition process
  • Serve as subject matter expert on the user experience and our customers
 
Skills Summary:
  • College Degree in information design, human factors, HCI, cognitive psychology, or related discipline
  • 3+ years of dedicated experience in interaction design, information architecture, user experience strategy, and concept development
  • Extensive experience creating wireframes and related artifacts
  • Demonstrated experience solving usability issues in a multi-disciplinary team environment
  • Able to reconcile user needs with business goals and technology constraints
  • Excellent communication and presentation skills, both written and spoken
  • Ability to manage and prioritize multiple projects
  • Ideal candidates will also have experience with customer-facing websites and mobile applications
  • Strong preference to those with agency and/or consulting experience
  • Work samples, portfolios and project case studies are appreciated