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Software Engineer
Ref No.: 16-09821
Location: Agoura Hills,, California
Recognized as one of the top 100 technology companies in Los Angeles and Online Customer Engagement Solutions award winner for Agoura Hills, TouchCommerce is an industry-leading provider of omni-channel customer engagement solutions. We help enterprise companies convert online visitors to real buyers. In addition to providing a great work environment and a generous benefits package, TouchCommerce offers the perks of an idyllic location. Based in scenic Agoura Hills, California, TouchCommerce is just a few miles northwest of Los Angeles — close to the excitement of the city and away from its traffic. Close to Malibu's famous beaches and Santa Barbara, we are also within a community of award winning schools.

A dynamic and rapidly growing organization, TouchCommerce is looking for dedicated professionals to contribute to and share in its continued success! We are searching for a Software Engineer to add to our team as a result of some new growth.

POSITION SUMMARY

The Software Engineer is responsible for implementing the configuration design for our conversion solutions and ensure that we are properly configured and tested during client launches as well as for existing clients. This position implements configuration changes, troubleshoot issues, and help rollout new products and features.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Act as a technical contact between clients and TouchCommerce during the implementation/launch phase
  • Assist with client launches and product integrations
  • Support the rollout of new features and products
  • Implement configuration changes for existing clients in addition to new clients
  • Provide technical support to help clients troubleshoot issues
  • Debug and fix production issues
SKILLS/QUALIFICATIONS
  • Must have a bachelor's degree in Computer Science/Engineering and/or 2+ years of professional experience in related field
  • Must have experience with a wide range of web languages including HTML, CSS, XML, JavaScript, jQuery, etc.
  • Must have experience with all major web browsers and web-based technologies
  • Must be comfortable communicating with clients
  • Must be able to be flexible with working hours to support international customers
  • Someone who enjoys a technical challenge.
We are committed to a company culture that puts employee wellness and work/life balance at the forefront. A competitive compensation and benefits package is offered including medical, dental, vision, 401(k), along with weekly yoga classes and an onsite gym facility.
More Information About the Job
Is Relocation Available?
No
Are you open to sponsorship?
No
Is there flexibility in hours and/or the ability to work remote?
No
This position is:
New Position
What are the 3-4 non-negotiable requirements on this position?
must have 1+ years of JavaScript coding experience. Must have strong knowledge as to how the front-end connects to the back-end
What are the nice-to-have skills?
very strong with javascript, using proprietary html, someone whose worked on the web apps, have to be great communicators that can do a client facing role.
What is exciting about this opportunity? Please use this section to describe team and company culture.
This person will be launching and implementing the chat product on the client site. This person will be writing business rules for this chat feature. This person will sit in the Agoura Hills office. Will have to pass a technical screen after the initial phone interview. PLEASE PROVIDE NOTES WITH YOUR SUBMITTED CANDIDATES