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Service Now
Ref No.: 16-09771
Location: Livingston, New Jersey
Primary Responsibilities:
  • Develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS
  • Solution and provide requested enhancements to existing ServiceNow applications
  • Develop and deliver customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks
  • Work with functional and admin teams to deliver automated workflow solutions in ServiceNow
  • Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
  • 3rd party software integrations with ServiceNow
  • Facilitate and support the rollout of new application and enhancements in ServiceNow
  • Configure ServiceNow Discovery and Orchestration.
  • Advise functional and admin teams on design, development and overall ServiceNow best practices.


Skills and Experience Required:

Educational Requirements:
  • Bachelor of Science in Computer Science or similar technical discipline
  • ServiceNow System Administrator Certification
  • ServiceNow Implementation Specialist Certification Preferred
  • ITIL V3 Foundation Certification preferred


Required Skills/Experience:
  • Minimum 4+ years of JavaScript experience including usage of jQuery, Bootstrap and AngularJS frameworks; HTML experience.
  • Minimum 3+ years of ServiceNow development, configuration and administration experience in an enterprise environment.
  • Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions.
  • Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.
  • Proven history of providing technical support during all phases of project delivery. This includes, but is not limited to: development of project estimates, solution design review, documentation creation and review, and peer code reviews
  • Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications
  • Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.)
  • Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS)
  • Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShell
  • Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
  • Integration (interfacing) of enterprise software systems with ServiceNow
  • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
  • Expert knowledge on building out ServiceNow CMS (ESS – Employee Self Service Portal)
  • Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Must have experience in multiple ServiceNow implementations and have developed custom applications
  • Must be adaptable to work in a varied, fast paced exciting, ever changing environment
  • Strong core knowledge of ITIL processes.
  • Excellent communication skills and the ability to work with business partners
  • Strong knowledge of unit and regression testing methodologies
  • Good analytical and problem solving skills to resolve technical issues