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NC FAST P4 IT Trainer
Ref No.: 16-09548
Location: Research Triangle Park, Durham, NC, North Carolina
NC FAST requires the services of 10 Trainers to support training implementation of NC FAST Project 4 modules..


The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.


Skill
Required / Desired
Amount of Experience Expertise Rating
Experience in curriculum design and developing training materials for adult learners Required 3 Years
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 3 Years
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years
Experience in computer-based training instructional design, with learning program design systems. Required 3 Years
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years
Experience developing interactive media presentations that enhance the online educational experience Required 3 Years
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired
Ability to assist with basic application software and hardware support Highly desired
Must have strong understanding of internet concepts and web technology Highly desired
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired