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Sr. Software Developer Engineer - Security - Contact Systems
Ref No.: 16-08387
Location: Saint Louis, Missouri
The Sr. Information Security Software Engineer works with the Software Development Engineer to write and modify complex application programs using the latest security standards and best practices and assists Information Risk Management in the creation and enforcement of security standards. The Sr. Information Security Software Engineer has strong experience in software development engineering and application security.
The Sr. Information Security Software and is able to respond to urgent issues without losing focus on longer term deliverables. This position must balance a wide-range of priorities and manage relationships with other IT departments, all while considering short-term and long-term implications of each decision.
This position may lead internal cross-department IT initiatives and may participate on cross-functional initiatives for Client.  The Sr. Information Security Software may also lead a team of consultants in geographically diverse locations.  
  • Partner with the software development engineer, other members of the development team, and Information Risk Management to ensure applications meet the accepted software security standards
  • Provides security leadership and assist management in implementing the organization's security strategy
  • Works with the application development team to find and remediate existing vulnerabilities
  • Serves as a security SME for the application development team
  • Coaches and mentors development teams on how to write secure software
  • Provides technical guidance to projects/programs for all security questions and concerns
  • Leads development of standard application security practices, components, and guidelines, including libraries, frameworks, and reference implementations
  • Assists teams to resolve urgent and high production incidents in a manner that is consistent with the published security guidelines
  • Works on special projects as assigned
  • Provides security subject matter expertise and proactively identifies risk-based security solutions
  • Prioritizes requests and activities and develops schedules and work plans for projects/initiatives
  • Ensures projects/initiatives are completed within designated time frames
  • Ensures quality and service standards are maintained
  • Leads resolution of urgent and on-going problems cross-functionally to ensure overall security
  • Leads the development and implementation of strategic work plan goals; tracks and periodically reports progress to leadership
  • Assists with information security budget planning and management for their department
  • May direct a team of contract staff in one or more sites
  • Bachelor's degree in Information Systems or related field
  • 8+ years Information Technology experience with direct experience implementing high volume multi-tier transactional systems, including: mainframe, web applications, workflow, imaging and web services.
  • 5+ years Information Security experience
  • 5+ years in Risk, IT Consulting, IT Infrastructure Management or Data Governance
  • Minimum of 8+ Years IT experience, Mastery / certification in one or more standard architecture frameworks or technologies.
  • Security certification preferred, e.g. Security+, CISSP, CSSLP, etc.
  • Demonstrated ability to provide and implement secure solutions to a wide range of difficult problems
  • Demonstrated ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
  • Experience working in a vendor partner model
  • Strong mentoring skills
  • Demonstrated ability to adapt in a dynamic work environment and make independent decisions
  • Demonstrated ability to work collaboratively across project teams
  • Demonstrated strong understanding and experience with both information security and risk management, including information security assessment, mitigation solution design/implementation, policy and standards
  • Ability to define N-tier applications, understanding how they fit into the overall system architecture of a shared SOA platform and supporting IT infrastructure
  • Deep knowledge of the following technologies:
    • Programming Languages:  Broadvision (a plus), C++, Java, Javascript, Java Applets, J2EE technologies, XML, XSL, VXML 2.x, SOA (Datapower/Mule), SIP, SOFEA
    • Database Development:  Oracle, SQL, DB2
    • Operating Systems:  Unix, Linux, AIX and Windows OS
  • Have knowledge of the following Call Center technologies:  IVR, AOM / Proactive Notification, SIP, Speech Recognition and Text To Speech, Open Standards specific to contact centers such as VXML, MRCP, GRXML, SIP, Predictive/Progressive and Preview Dialing, Skills Based Routing/Intelligent Routing, CTI, Contact Center Reporting, Screen Pop, Omni Channel communication (Text, Email, Voice, Social Media etc…)
  • Knowledge of Genesys based solutions is a plus (Genesys framework, Conversation Manager, Outbound Contact Server , Genesys Orchestration server, CCPluse+, Genesys Reporting, Infomart, Genesys Mobile Services(Client), Genesys Universal Contact Server (UCS)
  • Familiar with Contact Center Infrastructure and capabilities such as:
    • Call Recording
    • Avaya ACD
    • Aspect WFM
  • Possesses a sense of urgency about exceeding the objectives of the role
  • Ability to work in a rapidly changing, highly complex matrixed environment
  • A true team player and collaborator, translating prior knowledge and experience into strong productive relationships internally and externally
  • Strong interpersonal, influence and communications skills with an ability to interact effectively with a variety of contacts and the ability to effectively manage and build relationships with leaders and team members in geographically dispersed environments
  • Experience with health care or PBM industry very helpful
  • Willingness to work a flexible schedule to accommodate project deadlines
  • Willingness to travel as needed
Employee Status:
Yes, 10 % of the Time
More Information About the Job
Is Relocation Available? 
Yes, nationwide

Are you open to sponsorship? 

Are there flexible work hours? 

Is there a possibility to work remote? 

This position is: 
New Position

Is there a bonus structure? 

Is there equity? 

Does this position have direct reports? 

What are the 3-4 non-negotiable requirements on this position? 
Vendors - Please include the below on all submittals for this req: Direct Hire Submissions General All submissions must have the candidate phone number and email address; this is not the agency phone or email address, but the candidate, Scout and Taleo, (Taleo is our ATS), use this information to make certain the candidate has not previously been submitted. All interviews will be made through the agency; Client will contact the agency and have the agency contact the candidate. There are many instances where the Agency is not available and we must contact the candidate directly due to rescheduling, last minute changes, etc. We will make every effort to keep the agency up to date with these communications. Please do not submit resumes directly to hiring managers, they must be tracked through Scout / Taleo. Interview Form - Vendor Please put the information at the top of the submission 'recruiter notes' of Scout, the notes need to be in this form: Travel: Relocation: Commute: Other Interviews: Outstanding Offers: Current Pay: Desired Pay: Availability: Reason for Looking: Client: Visa:

If an Accepted Candidate independently pursues another position at Client, no Placement Fee will be due if the Candidate is Hired for the other position, even if Hired within 6 months of Acceptance. Independent pursuit means Client did not learn about the Candidate or the Candidate did not learn about the other job as a result of either being submitted to this job or from the Scout Search Firm.