Previous Job
EM DF PD MOITS - Customer Service Coordinator 2 - CS100BN - 100138
Ref No.: 16-00200
Location: Norcross, Georgia
Pay Rate is up to 17.00/hr

Responds to incoming or assigned inquiries regarding Customer Amounts in Dispute (CAIDS) discrepancies that is of a semi-complex to complex nature. Interprets documented rules, past practices, or instruction on a semi-independent level. Effectively triages CAIDS from SAP from inception to completion. Must triage, validate, and gather CAIDS for all levels of distributors. Utilize PHILOS to enter, manage, and prioritize case load to attain established service level agreements.