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NCDOT - SAP System Administrator- Senior
Ref No.: 15-08770
Location: Raleigh, North Carolina
The SAP BASIS Administrator will be responsible for providing a comprehensive support network for the NCDOT Enterprise Resource Planning (ERP) system utilizing SAP software.


The SAP BASIS Administrator will be responsible for providing a comprehensive support network for the NCDOT Enterprise Resource Planning (ERP) system utilizing SAP software. The fiscal accountability and management of DOT's diverse activities is extremely complex and requires a robust business system that will provide meaningful, accurate, and timely information for the various needs of public/private end users, the Federal and State government and departmental and administrative requirements. The complexity of these businesses requires an expertly managed and staffed support team. This support team is responsible for ensuring the users of these systems can competently perform their jobs and have reached their full potential as it relates to the use of the various ERP applications. This requires a skilled and dedicated team to ensure the on-going operations are not adversely impacted while implementing and integrating new applications in a cost efficient and appropriate manner.

Role responsibilities:
Provide BASIS technical support in an ERP environment for SAP software.
Monitor system alerts and operational logs, performing logical software support such as performance investigation, system
debugging, troubleshooting problems and installing software patches and updates.
Lead technical support efforts to guarantee system integrity and stability.
Evaluate performance of an ERP environment using SAP software.
Provide technical expertise with technical options to obtain better performance of SAP software applications and solutions.
Perform expert analysis and the highest degree of research to design the best approach for the technical solutions.
Manage complex Basis tasks and project of medium complexity.
Schedule and implement changes into the SAP production landscape.
Responsible for overseeing system stability when changes are moved into production landscape.
Adheres to BSIP Application Life-cycle Management team's processes, procedures and standards and implement and follow adopted IT processes, procedures and standards.
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Experience in SAP technologies in AS_ABAP and AS_JAVA platforms, such as ECC, BW, CRM, BOBJ, Portal
Required
4
Years
Participation in a minimum of 1 full life-cycle SAP implementation
Required
General Basis Administration, Work Bench Organizer, Data Dictionary, Transport Management technical experience
Required
Experience as end-user for SAP Solution Manager
Required
Experience with analysis and design
Required
Excellent communication skill (written, verbal, presentations)
Required
Excellent organization, analytical, planning and scheduling skills
Required
Ability to resolve highly complex problems
Required
Experience with financial processes analysis and modification.
Required
Self-starter who can work with a large and diverse team of business, management and IT individuals
Required
Experience working with large project teams
Required
Microsoft Suite experience (e.g, Word, Excel, PowerPoint, SharePoint)
Required