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H - Technical Support Technician 2 RECRUITED - 7M0100 - 100153
Ref No.: 14-02103
Location: Newark, Delaware
Max pay 23.55/hr
This position is required to respond to phone and email inquiries regarding Dimension instrument systems. Specialists provide technical and troubleshooting assistance to customers and field personnel, initiate product complaints for evaluation, and interface with other diagnostics technical areas for occasional technical writing and instructional purposes.

Minimum requirements are a Bachelor Degree or equivalent experience of 5 years in a clinical laboratory. A background in Chemistry and Quality control are necessary. PC and typing skills required. Electro/Mechanical aptitude is a plus. Exceptional phone, communication (oral and written) and good documentation skills are essential to success. A good attitude with a "can-do " approach must be apparent in all communications.

Training for this position will take place on dayshift, approx. 8a to 430p. After training is completed, permanent shift will be assigned. This will be a 3rd shift position, and may included a weekend day.