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Quality Assurance
Ref No.: 18-18605
Location: Atlanta, Georgia
Job Description:
Gateway UAT Test Lead will report administratively to DECAL IT and functionally to the CAPS IES & Data Systems Manager. Under broad supervision, responsible for providing analysis, definition, and direction to computer applications (GA Gateway) related development and maintenance activities. This includes: coordinating with the CAPS Program on system needs related to the business, participation in system design sessions, coordination of testing resources and needs, and providing post implementation support and defect resolution. The position will ensure correct business functionality, requirements, and industry standards are addressed within the computer application. Establishes standards and procedures to be used in the development of systems. Assembles UAT teams as needed, assigns individual responsibilities, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects.
Job Responsibilities:
Provides analysis, definition, and direction to computer applications related development and maintenance activities.
Ensures correct business functionality, requirements, and industry standards are addressed within the computer application.
Develops detailed business user requirements, system documentation, and test plans.
The candidate will be responsible for facilitating sessions to ensure understanding of the business requirements and to provide documentation of such.
Core functions will also include;
o Writing and/or editing technical documents for use as reference and for training
o Reporting status to the responsible Manager and business partners verbally and in writing
o Managing time constraints and deliverables based on project schedule
o Reporting issues with deliverables to management
o Developing test plans for requirements gathered
o Developing test plans and scripts for UAT
o Assist with sanity testing prior to UAT
Assisting with or providing Training for users of newly developed applications
Assist with ad hoc reporting
Reviewing system enhancements once in production
Supporting any post-implementation efforts, including defect identification and resolution
Fostering a strong working relationship and communication level with assigned project teams, including DECAL management, program staff and other various stakeholders in state government.
Responsible for business operations input for statewide data systems development, enhancement, and coordination for the CAPS program.
Identifies business-related risks, issues and dependencies in the development and prioritization of system changes
Facilitates and participates in design sessions between the business area and vendors to achieve practical, timely and high value solutions
Reviews design documentation to ensure it correctly reflects current functionality, operating procedures and processes
Engages the business user community to ensure that it has been consulted in the preparation of business requirements and process re-engineering
Develops, assigns, and tracks status of testing scenarios in coordination with subject matter experts
Maintains and ensures adherence to schedules for full software development lifecycle in accordance with business objectives
Acts as liaison and subject matter expert (SME) on behalf of all components of the CAPS program for UAT, in collaboration with Client (Client) information technology and PMO staff, for development, enhancement, and maintenance of Georgia Gateway, the Integrated Eligibility System (IES).
Provides guidance and support to the CAPS UAT team. This includes: oversight of statewide program performance report development, maintenance, and enhancement; data analysis and reporting to support data-driven management; and preparation of appropriate reports, charts, graphs, and presentations.
Serves as a member of CAPS Program Administration section and supports the work of other team members as needed.
Analyzes information to determine nature and extent of customer and business user requirements and concerns.
Assists in the development of standards and procedures used in development of new, or enhancement of existing, systems.
Coordinates with vendors or technical staff to ensure that functionality of automated systems is consistent with, and in adherence to, program policies, laws, regulations, and best practice standards by users.
Assists with development of training and user guidance for statewide business users.
Assists with development and documents business processes for users of new or upgraded system.
Tests or coordinates user acceptance testing of new installations or upgrades.
Agency Required Qualifications:
Undergraduate degree from an accredited college or university in a relevant field, preferably business administration or information technology or 10 yrs relevant experience.
Further, the selected candidate will possess the following experience, characteristics, and skills:
Experience working on multiple projects on tight timeframes with multiple stakeholders.
Strong analytic problem solving skills
Ability to problem solve data issues
Ability to be a self-starter and work independently
Outstanding communication skills
Ability to coordinate testing resources
Superior command of English syntax, grammar, punctuation, and spelling
Keen attention to detail
Ability to quickly understand and translate business needs as expressed by stakeholders
Ability to quickly learn and communicate new technologies and requirements to technical, non-technical, and management audiences
Excellent team skills and capabilities
Ability to accept direction, editing, and constructive criticism of work products
Must be logical, analytical, and detail-oriented.
Proficient in MS Office
Familiarity with other tracking systems
Physical Position Requirements:
Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings.
The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication
Close visual acuity to perform an activity such as: preparing and analyzing data; viewing a computer terminal; extensive reading and visual inspection.
Full range of hand and finger motion for data entry purposes.

Job Description:
Gateway UAT Test Lead will report administratively to DECAL IT and functionally to the CAPS IES & Data Systems Manager. Under broad supervision, responsible for providing analysis, definition, and direction to computer applications (GA Gateway) related development and maintenance activities. This includes: coordinating with the CAPS Program on system needs related to the business, participation in system design sessions, coordination of testing resources and needs, and providing post implementation support and defect resolution. The position will ensure correct business functionality, requirements, and industry standards are addressed within the computer application. Establishes standards and procedures to be used in the development of systems. Assembles UAT teams as needed, assigns individual responsibilities, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects.
Job Responsibilities:
Provides analysis, definition, and direction to computer applications related development and maintenance activities.
Ensures correct business functionality, requirements, and industry standards are addressed within the computer application.
Develops detailed business user requirements, system documentation, and test plans.
The candidate will be responsible for facilitating sessions to ensure understanding of the business requirements and to provide documentation of such.
Core functions will also include;
o Writing and/or editing technical documents for use as reference and for training
o Reporting status to the responsible Manager and business partners verbally and in writing
o Managing time constraints and deliverables based on project schedule
o Reporting issues with deliverables to management
o Developing test plans for requirements gathered
o Developing test plans and scripts for UAT
o Assist with sanity testing prior to UAT
Assisting with or providing Training for users of newly developed applications
Assist with ad hoc reporting
Reviewing system enhancements once in production
Supporting any post-implementation efforts, including defect identification and resolution
Fostering a strong working relationship and communication level with assigned project teams, including DECAL management, program staff and other various stakeholders in state government.
Responsible for business operations input for statewide data systems development, enhancement, and coordination for the CAPS program.
Identifies business-related risks, issues and dependencies in the development and prioritization of system changes
Facilitates and participates in design sessions between the business area and vendors to achieve practical, timely and high value solutions
Reviews design documentation to ensure it correctly reflects current functionality, operating procedures and processes
Engages the business user community to ensure that it has been consulted in the preparation of business requirements and process re-engineering
Develops, assigns, and tracks status of testing scenarios in coordination with subject matter experts
Maintains and ensures adherence to schedules for full software development lifecycle in accordance with business objectives
Acts as liaison and subject matter expert (SME) on behalf of all components of the CAPS program for UAT, in collaboration with Client (Client) information technology and PMO staff, for development, enhancement, and maintenance of Georgia Gateway, the Integrated Eligibility System (IES).
Provides guidance and support to the CAPS UAT team. This includes: oversight of statewide program performance report development, maintenance, and enhancement; data analysis and reporting to support data-driven management; and preparation of appropriate reports, charts, graphs, and presentations.
Serves as a member of CAPS Program Administration section and supports the work of other team members as needed.
Analyzes information to determine nature and extent of customer and business user requirements and concerns.
Assists in the development of standards and procedures used in development of new, or enhancement of existing, systems.
Coordinates with vendors or technical staff to ensure that functionality of automated systems is consistent with, and in adherence to, program policies, laws, regulations, and best practice standards by users.
Assists with development of training and user guidance for statewide business users.
Assists with development and documents business processes for users of new or upgraded system.
Tests or coordinates user acceptance testing of new installations or upgrades.
Agency Required Qualifications:
Undergraduate degree from an accredited college or university in a relevant field, preferably business administration or information technology or 10 yrs relevant experience.
Further, the selected candidate will possess the following experience, characteristics, and skills:
Experience working on multiple projects on tight timeframes with multiple stakeholders.
Strong analytic problem solving skills
Ability to problem solve data issues
Ability to be a self-starter and work independently
Outstanding communication skills
Ability to coordinate testing resources
Superior command of English syntax, grammar, punctuation, and spelling
Keen attention to detail
Ability to quickly understand and translate business needs as expressed by stakeholders
Ability to quickly learn and communicate new technologies and requirements to technical, non-technical, and management audiences
Excellent team skills and capabilities
Ability to accept direction, editing, and constructive criticism of work products
Must be logical, analytical, and detail-oriented.
Proficient in MS Office
Familiarity with other tracking systems
Physical Position Requirements:
Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings.
The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication
Close visual acuity to perform an activity such as: preparing and analyzing data; viewing a computer terminal; extensive reading and visual inspection.
Full range of hand and finger motion for data entry purposes.