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Java with Production Support
Ref No.: 18-17929
Location: Brooklyn, OH, Ohio
Only FTE – Low Cost Model

Job Description:
Roles & Responsibilities:
•Production Support for IBM BPM based applications
•Onsite/Offshore coordination
•Basic L1 troubleshooting for production issues and to be available for on-call
•Basic L2 services inclusive of root cause analysis for production issues, defect
fixes for backlogs, enhancements/coding for new functionalities
•Responding to questions on subject matter related to application functionality
and/or Java technologies
•Good Communication Skills
•Willingness to work in a production support engagement and knowledge on ITIL
•Basic Risk Management activities