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UX Researcher
Ref No.: 18-17809
Location: Minneapolis, Minnesota, Minnesota
General Information

The main function of a researcher is to define and conduct user research methodologies and objectives and take direction from the lead Design researcher.
Job Responsibilities:
Lead studies- create research test plans (methodologies and objectives), project timelines, screeners, test collateral (including scripts, screeners, reports), conduct research and create reports and toplines. Delegate work to the research assistant
Aggregate macro findings
Primarily conducts design research projects but learns user research so can take over work as needed
Conducts Safaris, visits stores and other activities as required to better understand our customers
Obtain insight from stakeholders on the needs they have in order to define the proper research method
Assists, guides and delegates tasks to the Assistant Researcher
Takes tasks that lead researcher delegates
Monitor and update training materials and create new guides as required by lead user researcher

8-10 years of market research, user research, interview skills or design research
Discovery interviews, contextual inquiry, storyboarding, storytelling, scenario mapping, co creation, ethnography, focus groups, field studies, low fidelity prototyping and other discovery methods.
Should be familiar with personas, customer journey maps, quantitative research methods, usability testing and analytics.