Previous Job
Previous
Java Developer
Ref No.: 18-17588
Location: Bentonville, AR, Arkansas

Job Description:
Must Skills:
· Java, J2EE, Spring MVC Framework, Restful Webservices, No SQL DB, Cassandra, Oracle PL/SQL, Team Leading Skills across shores
Desired Skills (Not Mandatory):
· Production Support Experience, Retail Domain Experience
Job Roles & Responsibilities:
· Understand business flows, tools, troubleshoot and support seller issues using tools.
· Run regular liaison meetings between sellers, market place aggregator and business to review overall onboarding metrics.
· Ongoing management of seller issues, queries and post launch issues.
· Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues.
· Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.
· Process improvements to reduce launch cycle time and increase efficiency.
· Institute and monitor support case resolution metrics and drive efficiencies.
· Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation.
· Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process.
· Work with internal teams to set up appropriate systems, code promotions into production until seller can go live.
· Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers.
· Help to integrate partners to MP infrastructure
· Knowledge in Java, web services and database.