Previous Job
ServiceNow Architect
Ref No.: 18-16309
Location: Palo Alto, California
Required Skills :

Basic Qualifications :

Job Description :
Job Summary:
The Architect for ServiceNow will be responsible for platform design, integration design, development standards, platform management and platform strategy. The Architect will be driving the business engagement for the ServiceNow platform
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient's rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of the company’s patient-experience and represents a framework for patient-centered interactions.
· Builds and drives the ServiceNow platform strategy and roadmap for the enterprise
· Recommend and negotiate technical solutions for stakeholders
· Provide thought leadership and ensure business engagement is aligned with ServiceNow platform strategy
· Drive technical excellence and implementation of best engineering practices for the ServiceNow Platform
· Build platform architecture for future expansion to various business operations
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.
Job Qualifications:
· Education: Bachelor's degree
· Master's degree preferred
· Certifications in ServiceNow
· 12 or more years of progressively responsible and directly related work experience
· 4 or more years of ServiceNow experience
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
· Experience with implementing solutions on ServiceNow platform across various modules – ITSM, CMDB, HR, Asset, Demand & Resource and custom applications
· Understanding of key technologies relevant to ServiceNow integrations – SSO, LDAP, REST, SAML etc.
· Extensive experience in an environment engaging with senior leadership
· Experience with building ServiceNow platform roadmap