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Veeva support lead
Ref No.: 18-16100
Location: Madison,NJ, New Jersey
Job Description:

Veeva support lead:
1) Veeva Configuration & Administration
2) Salesforce Configuration
3) Ability to work hands on Veeva changes, Salesforce changes(Configuration, VF Page, Apex Class, Trigger etc.)
4) Support Knowledge (Salesforce or Veeva)
5) At least 1-2 Salesforce Certification

Veeva Support lead and responsible for performing hands on development/enhancement as well as manage the overall US Veeva support delivery.
This profile will be responsible to co-ordinate with Customer stakeholders as well as co-ordinate with offshore team.
Significant enhancement/release work along with Ticket based BAU support are taken care by this engagement and this profile is expected to be the onshore lead and POC for this support engagement.

Secondary Skills
1) Veeva Certification
2) Support Lead Experience
3) ITIL training and certification