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Territory Account Manager
Ref No.: 18-15940
Location: Scranton / Wilkes-Barre Area, PA, Not Specified, Pennsylvania
About Client Corporation

Client Corporation (NYSE: Client) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, Client enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. Client solutions run the everyday transactions that make your life easier. Client is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries.

Client Corp. is the leader in Hospitality Point-of Sale (POS) Systems & Services for the restaurant and hospitality industries.

Client Local Office is looking for a person to join our team of Outside Sales Executives and be in charge of the Scranton/Wilkes-Barre Area. This is NOT an entry-level position. We are looking for someone with previous Restaurant/Hospitality Management experience. Secondly, someone with strong knowledge and experience with the Aloha POS System - both Front-of-House and Back-of-House is preferred.

Position Summary & Key Areas of Responsibility
  • Responsible for selling the Hospitality solution portfolio within an assigned territory
  • Selling solutions and services to secure new opportunities maximizing revenue and profitability and increasing Client's market share
  • Targeting accounts in local geographic area, typically at ownership level, in the small to medium-sized business market
  • Responsible for prospecting, managing and bringing to closure new business opportunities within targeted area including: Table Service accounts, Quick Service accounts, and other relevant hospitality industries in a territory
  • Conducts surveys with prospective customers to identify needs and match those needs with Aloha POS and/or other Client/Aloha products and services
  • As a member of the sales team, objectives are focused and performance is measured on the ability to close new business
  • Executes the sales process by moving new opportunities successfully through the funnel
  • Accountable for building relationships with prospective and competitive customers
  • Articulates solutions in terms of ROI to the client
  • Serves as key interface in defining customer needs and Client's ability to meet those needs through solutions
  • Serves as the liaison between the customer and Client in regard to issues for new customer escalating any roadblocks to securing the business
  • Submits complete and accurate order entry information to Sales Management and Operations Team when orders are obtained
  • Responsible for proposing and closing deals in the assigned territory
  • Maintains accurate customer contact information in company CRM system
  • Develops and maintains relationships with networking groups, hospitality industry associations, and personal contacts. Maintains follow up and ongoing relationship with existing customer base
  • Bachelor Degree is preferred
  • At least 3-4 years of previous Management experience – Hospitality, Restaurant, food service industry, or a related technology field strongly preferred
  • Knowledge of the Aloha POS System is a plus
  • Knowledge of Spanish language is a plus
  • Position requires strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in Client
  • Business Acumen - Must have some form of restaurant experience, preferably in management. Demonstrates knowledge of restaurant business and operations
  • Communication Skills - Speaks and writes clearly and informatively; Demonstrates group presentation skills
  • Customer Service – Successfully Manages difficult or emotional customer situations; Responds promptly to customer needs and requests for service or assistance
  • Professionalism - Approaches others in a tactful and professional manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time

The employee must have an environment that is conducive to periodically work from home. The employee must already have a high-speed internet connection. Client will provide laptop computer and reimburse all reasonable business expenses.

Compensation: Competitive and Comprehensive Compensation & Benefits package including Base Salary, Commissions, Mileage Reimbursement, Extensive Health Care Plan and 401K

EEO Statement
Integrated into our shared values is Client's commitment to diversity. Client is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Client does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at Client has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Client only accepts resumes from agencies on the Client preferred supplier list. Please do not forward resumes to our applicant tracking system, Client employees, or any Client facility. Client is not responsible for any fees or charges associated with unsolicited resumes.
Employee Status:
Yes, 50 % of the Time
Job Level:
Individual Contributor
More Information About the Job
Is Relocation Available?

Is there a bonus structure?
20% or higher

Are you open to sponsorship?

This position is:

Is there a possibility to work remote?

Is there equity?

Are there flexible work hours?

Does this position have direct reports?

Who does this position report to?
To the Area Sales Leader, Global Sales - Hospitality

What are the 3-4 non-negotiable requirements on this position?
1. Restaurant experience (General Manager, Assistant General Manager, Owner) 2. Sales into restaurant experience (preferably sales of POS systems, but any other products as well)

What are the nice-to-have skills?
Combination of restaurant and sales experience

Please Note: All Third Party Agencies that are on Scout are on NCRs preferred supplier list.