Ref No.: 18-15924
Location: Brooklyn, OH, Ohio
Primary Skills – Java, Secondary Skills – Oracle
Roles & Responsibilities:
• Production Support for Java based applications
• Onsite/Offshore coordination
• Basic L1 troubleshooting for production issues and to be available for on-call duties.
• Basic L2 services inclusive of root cause analysis for production issues, defect fixes for backlogs, enhancements/coding for new functionalities
• Responding to questions on subject matter related to application functionality and/or Java technologies
• Good Communication Skills
• Willingness to work in a production support engagement and knowledge on ITIL policies
• Basic Risk Management activities