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Required Skills :
The candidates must have Business Objects 4.0 or 4.1 or 4.2
They should have strong SQL background.
Basic Qualifications :
They should have excellent communication!
Job Description :
Business Intelligence Position Description
The position is a client facing role responsible for closely working with both internal teams and external customers to understand, define, and produce program related reports. Responsibilities include interpreting data, creating ad hoc reports, modifying and updating standard reports when applicable, perform statistical analysis, analyze data to forecast trends and conduct predictability outcomes. The analyst will also participate in client meetings, strategy sessions, and quarterly business reviews. He/she must possess knowledge and experience necessary to offer recommendations and propose solutions for complex business problems and/or systems enhancements. Key Responsibilities: Program Responsibilities * Create and maintain program operational and financial dashboard for review by customer management and senior leadership * Maintain metrics for program adherence to contracted service levels as well as savings and expenses * Responsible for developing, interpreting and implementing financial concepts for financial planning and control. * Performs technical analysis to determine present and future program performance. * Gathers, analyzes, prepares and summarizes recommendations for, forecasting program activity, trended future requirements, and operating forecasts. * Performs research and studies in the areas of market trends, program outcomes and program utilization. * Serves as department Excel and Business Objects super user resource * Assist with evaluating and implementing technology enhancements including business case analysis and Capital Expense Request preparation * Assist with preparation & formatting for various presentations such as budgets, project updates, etc. Reporting Responsibilities * Design, create and implement reports to analyze and display data for all assigned projects and client requests utilizing SQL, SalesForce and Business Objects. * Document and understand project requirements, reporting data mapping and data warehouse repositories for assigned programs. * Complete full documentation of reports developed utilizing Business Requirement Documents that will be customer facing documents. * Receive and respond to data requests to ensure projects in queue are accurately prioritized, designed, estimated and delivered to all shareholders (client and internal teams). * Ensure reports are scheduled, audited and delivered according to client expectations and established SLAs. * Act as primary reporting contact/liaison for Client Managers and Application Technology Partners to ensure data warehouse structures, universes, and associated data satisfactorily meets reporting requirements. * Develop and execute acceptance test plans to ensure data warehouse structures, universes, and associated data accurately meet business requirements. Critical Skills * Design, create and implement reports to analyze and display data for all assigned projects and delivered according to client expectations and established SLAs. * Ability to review all program data, perform analysis, notice trends, research and suggest solutions. * Experience in dissecting and deriving solutions to business or technical problems; has the ability to think out of the box and suggest multiple approaches; has the ability to integrate new information to create additional insights * Ability to lead and conduct customer meetings in order to understand business needs. * Experience in developing models to represent current and future impacts to the program and organization. * Conduct JAD sessions with various groups resulting in clear reporting requirement needs * Project Management is key to success in this role to coordinate outstanding projects utilizing Microsoft Project to define resources and tasks to be completed. * Responsible for developing, interpreting and implementing financial concepts for financial planning and control. * Advanced Microsoft Office experience (Outlook, Word, Excel, PowerPoint, Project, Visio, and SharePoint) * Demonstrated ability to work independently and take all assignments to closure * Experience in SQL or Business Objects is required Additional Knowledge & Skills * Healthcare or Call Center reporting experience, highly desired * Excellent written and verbal communication, and presentation skills * Exercise excellent judgment within defined standards and guidelines to manage conflict resolution and/or ambiguous situations * Experience developing partnerships with the technical, business, and sales teams utilizing strong communication and team building skills
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