Previous Job
Previous
.Net Developer
Ref No.: 18-15321
Location: Tampa, FL/Orlando/FL, Florida
JD for .Net - Shared Support & .Net - Dev Support -


Technical skills:
· 5 years of experience .NET framework programming experience and PROD support
· Experience in querying SQL databases
· Strong understanding of programming lifecycle, testing methodologies, and best practices for application development

Soft skills:
· Ability to understand business purpose of application, how the users interact with the application, and how the business uses the data downstream.
· Self-starter, takes initiative to complete tasks, identify potential problems and areas for improvement.

Roles & Responsibilities:
  • Monitor Batch/Mail box/Pager/Remedy
  • Triage Incident/service request
  • Resolve tickets using KEDB information
  • Provide data fixes for batch and online
  • Communicate status of ticket
  • Update shift hand-over
  • Track the ticket to its closure
  • Analyze impact of planned patch upgrade / outage
  • Perform application check out after patch update / outage
Have good understanding of onsite/offshore model and have experience to work in such model and manage offshore team's work