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Desktop Support Analyst II (611384)
Ref No.: 18-14959
Location: Wilmington, Ohio
Description:Please see attached job description. More info below:

Qualifications:
High school degree
2 – 4 years of working experience
Working experience supporting end-user computing devices
Working experience troubleshooting Windows and Mac operating systems
Working experience troubleshooting mobile operating systems (iOS and Android)
Working experience working with a ticket management/service desk system
Working experience in an ITIL-based environment
Working experience as a participant in a change management process
Working experience of Microsoft Office products
Preferred: Technical certifications such as A+, Network+, MCP, MCDST

Requirements:Temp to Perm
Phone & in person interview