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Genesys Application Architect
Ref No.: 18-09211
Location: Des Moines,IA, Iowa
Required Skill

• 8-10 Years Genesys Routing
implementation and support
experience.
• Good amount of routing experience
from Cisco to Genesys reosurces.
• Strong Genesys framework experience
(Configuration and Implementation )
• Good knowlede on Genesys
Composer, eservices,
Genesys Rule
engine, ORS, Rule autthoring tool
• Strong experience in Infomart report
and eservices
implementation
• Good communication skills and
presentation skills.

Nice to have skills :

Good understanding of contact center
technologies. Routing solutions with
Avaya , CISCO, Genesys.