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Business / Systems Analyst - II (Wireless IT)
Ref No.: 18-07393
Location: Alpharetta, Georgia
JOB DUTIES:
Partner with business stakeholders and IT peers to design, document, and drive project/solution delivery. This includes Jira Story grooming and documentation, developing high level approach, understanding business problems, driving deliverable timelines through entire lifecycle. Writing SQL Queries to identify impact of an issue/problem and measure KPI's for project success.


MUST HAVE SKILLS:
3-5 years experience in the below areas:
- User experience design expereince
- IVR application design experience
- Business analyst experience (requirements collection, design documentation
- Project management experience
- Experience interacting with business owners, developers, testers, and support resources
- Solution architecture skills
- Technical aptitude
- Experience managing the entire project lifecycle
- Skills completing improvement opportunity analysis
- Application performance analysis skills
- Basic SQL query development to measure application performance

DESIRED SKILLS:
Speech user experience design a plus
Tableau experience a plus
Prior development experience a plus