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Java Production support
Ref No.: 17-31153
Location: Brooklyn, Ohio
Job Description:
  • Application support 24 X 7 ( includes engaging in priority incidents, change implementation and change validations)
  • Should be able to make Java code changes, code reviews, deploy the snapshots and work with Java admin team on any Java infrastructure issues
  • Should have very good experience in Java
  • Able to engage and drive priority issues. Able to provide information to the stakeholders regarding the application errors/behavior by viewing APM tools.
  • Able to effectively co-ordinate with offshore, interface, delivery, project, QAS teams and deliver things on time.
  • Require excellent communication and analytical skills.
  • Should engage in the intake/release/change/incident/problem management processes.
  • Respond to emails quickly with action items and ETAs. Effectively communicate and close the email threads after gathering all required stake holder consent.
  • Effective analysis of change impacts and Off-hour change validation for the application by working with the LOB.
  • Should be able to prioritize and drive all the relevant support priorities including ( Incident , change, problem, knowledge , Risk Management, engagement with projects etc).