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L2 Java Support
Ref No.: 17-30873
Location: West Chester, Pennsylvania

Required Skills:
· L2 Application Production support role. Should be flexible for support coverage during Onshore business hours. Candidate need to work on Incidents, Problem and Service Request tickets.
· Need to analyze the Java/J2EE code fix. Need to co-ordinate the change request validation in production environment. Need to represent in the Client calls to update the status.
· Need to coordinate with multiple technical/business teams for quick resolution of the production issues.
· Support Role in Relevant marketing space.
· Support experience is an added advantage
· Willing for on-call and shifts during peak season.