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System Administrator 3
Ref No.: 17-29554
Location: Chester, Virginia
Duration:6-12 month(s)

Description/Comment:MAXIMUM BILL RATE IS $75

Northrop Grumman Technology Services sector is seeking an Enterprise Operations Messaging Engineer to join our team of qualified, diverse individuals. This position will be located in Chester, Virginia.

Where Technology and Teamwork come together... The qualified applicant will become part of Northrop Grumman's Enterprise Operations team on the Virginia Information Technology Agency (VITA) Program, which is a 13 year, $2.6B program, responsible for providing end-to-end IT Infrastructure to the Commonwealth of Virginia.

The position will maintain operational excellence of multi-user Enterprise Messaging service environment, including coordination with other administrators and towers. The candidate will provide assistance to customers and support technologies such as Microsoft Exchange and all adjunct services. The candidate must have good decision making skills and have the ability to evaluate and implement solutions. The qualified candidate should also have strong understanding of the following involved components: AirWatch, IronPort, BES, ListServ, Hosted Mail Archives, CRES and eDLP

Roles and Responsibilities:

• Exchange related tasks to include but not be limited to:
• Standard Operating Procedure Documents, Knowledge Base Articles, How to Documents, Risk and Issue Logs, Root Cause Analysis Documents, Work Instructions, Task Schedules and Calendars.
• VMware Service Queue Manager - Ticket routing, assignment, escalation and monitoring. Service Level Agreement maintenance and tracking.
• Calendar updates, Timesheet submission, Annual Training Requirements, Professional Development.
• Able to identify/troubleshoot/resolve related issues within Service Level Agreement timeframes.


Basic Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
• Associates' degree
• 2+ years of working experience with Microsoft Exchange and adjunct services
• 2+ years of working experience with IronPort (Email Security Appliances)
• 2+ years of working experience with Hosted Mail Archives
• 2+ years of Mobile Device Management console experience

Additional Job Details:Preferred Qualifications: Candidates with these desired skills will be given preferential consideration: • Bachelor's degree • 5+ years of working experience with Microsoft Active Directory and domain services • 5+ years of working experience with Microsoft Exchange and adjunct services • 5+ years of Mobile Device Management console experience • Lync 2013 troubleshooting experience • Any current Microsoft or Information Technology Certifications • ITIL Foundations Certified