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.Net Developer (Production support background)
Ref No.: 17-27987
Location: Wilton, Connecticut

Must Have Skills:
· Over 5 years of experience developing applications using Dot Net Framework.
· 5 years of experience with C#, VB.Net, ASP.Net
· 5 years of experience with SQL Server writing SQL queries

Position Description
This Application Support Associate is responsible for supporting in house enterprise software assets. The Application Support Associate will resolve incidents with our enterprise software platforms; will interact with developers and end users throughout the company; and will help maintain the enterprise environment. The Application Support Associate will need to learn about technology assets of varying levels of complexity and business critical and will eventually become the Subject Matter Expert and escalation point for a subset of those applications.

Responsibilities would include:
· Supporting critical enterprise software via incident handling and service requests
· Performing maintenance on critical production servers
· Improving existing support materials and processes
· Joining an overnight coverage rotation for incident handling

Other Expectations:
· Experience in support or application development, ideally in an enterprise environment with a focus on software support
· Is a quick, analytical thinker, and excellent problem solver under pressure; can diagnose and reverse-engineer a technical situation rapidly within a chaotic environment
· Can communicate clearly and excellently with a wide variety of people / functions and in a wide variety of formats (verbally, in writing, etc.)
· Is extremely open-minded, comfortable giving and receiving feedback, and will thrive in an environment that requires regular, passionate debate with extremely smart developers, support staff, and users
· Values truth and excellence at all costs, even if that means being wrong
· Has extremely high standards and a maniacally low threshold for errors, bad processes, etc
· Strong experience in Production Support Engagements & willingness to work on Production Support Projects.