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IBM WCM Consultant
Ref No.: 17-27825
Location: Roseland, New Jersey

Technical Skills:
· Senior Developer with Good knowledge on IBM WCM
· Work with Front-end developer to implement business requirements for producing, managing and displaying web content
· Work with offshore WCM/Mean stack team to plan, execute, Track and deliver tickets and requirements on schedule

Production Support:
· Work with client service delivery manager to prioritize the work and deliver them as per the schedule.
· Analyze production issues from system and interface perspective, resolve them within the application SLA or coordinate as required. Perform RCA and provide long term fixes as applicable
· Handle Business services requests as needed
· Handle Application Enhancements as per business requirements, Software upgrade/patch maintenance testing support, Disaster recovery support
· Lower Environment Support
· On-call support outside of US office hours, as this is a critical application requiring support 24X7