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HC - Administrative Specialist 3 - 1M0017 - 100601
Ref No.: 17-27124
Location: Flanders, New Jersey
The Quality Engineer, Designated Complaint Handling Unit (DCU) will be responsible for the integrity of IMMUNO Assay complaint files and the complaint handling process, and will contribute to measurable improvements in complaint handling, product quality, and the customer experience. The DCU is responsible for all safety complaints, and confirmed product complaints.
This role will work closely with the current DCU team members examining medical data in customer complaints and evaluate the need to escalate for further review by the MDR writers and potential filing with the FDA.