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Account Executive, Global Accounts Team
Ref No.: 17-23166
Location: Atlanta, Georgia
Position Summary

We're seeking a "Make is Happen” passionate, creative and persuasive sales professional with experience in total solution sales and forming tight customer partnerships with focus on Software Solution Sales.

The primary objectives of this position are to grow the region's business, drive solution opportunities and continually enhance the breadth and depth of relationships with one of Client's premier strategic customer partners.

If you have experience creating highly complex software, hardware, and consulting solutions for Hospitality accounts in the restaurant, travel and entertainment segments, have a history of success developing an opportunity funnel, influencing decisions and selling across multiple offices, we want to talk to you.

Key Responsibilities
  • Communicate and inspire a vision for the business to customers
  • Responsible for managing the Client Hospitality accounts to ensure both high customer satisfaction as well achievement of the account financial goals
  • Develop account specific plans focused on maximizing customer satisfaction on solutions already deployed in the account and to position and introduce the entire portfolio of solutions offered by
  • Build and maintain senior-level customer relationships through consultative selling and promoting customer confidence in Client
  • Must be able to strike the right balance between building and maintaining high level of customer satisfaction with existing products and services and identifying ways to expand the business portfolio within the named accounts
  • Coordinate with other parts of the Client organization to be able to meet client commitments
  • Implement structured and consistent communication framework to ensure the relevant stakeholders have up-to-date visibility into the account status and opportunities to identify and implement corrective actions early in the process
  • Partner with other business units to expand cross-sell opportunities
  • Negotiate multi-year software and services contracts
  • Work with senior management to develop territory strategy
  • Understand the customer's business objectives and ensuring Client is viewed as a strategic partner to help meet these goals
  • Manage the sales process:
    • Build funnel – know how to prospect and run lead campaigns
    • Qualify leads – can the customers use our solutions and do they have budget
    • Identify decision makers - have a discussion about business issues
    • Develop relationships outside IT – tie our solutions to business problems
    • Close – negotiate contractual and financial terms
  • Ensure ongoing customer satisfaction during presales and post sales engagements
  • Communicate effectively and driving cross functional teams to ensure customer success

Basic Qualifications
  • Bachelor's degree or equivalent experience
  • 5 + years of related business and sales management experience along with a proven track record of success in technology sales
  • In-depth experience and understanding of the Hospitality market and related competition
  • Proven track record in sales
  • Background in SaaS and/or application software
  • Demonstrated history of managing the sales process and developing strategic roadmaps which align customer needs, issues and opportunities with industry best practices and solution offerings
  • Strong communication and interpersonal skills, including establishing credibility and trust with cross functional teams that can impact your customer including engineering, development, finance, legal and professional services organizations
  • Significant business acumen
  • Ability to forge and leverage exceptional internal and customer partnerships
  • Experience in developing and executing solution sales strategies
  • Ability to work and manage in a matrix management environment
  • Available for 50% regular travel to support named accounts
Preferred Qualifications:
  • Previous experience in Hospitality software sales would be considered as a plus
  • Strong Executive Presence
  • Master's degree (MBA or equivalent)
  • "Make It Happen” / "Go Get It” approach a MUST
  • Account and Project management skills; Client and Business plan management proficiency
  • Previous experience using Salesforce
EEO Statement
Integrated into our shared values is Client's commitment to diversity. Client is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Client does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at Client has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: Client only accepts resumes from agencies on the Client preferred supplier list. Please do not forward resumes to our applicant tracking system, Client employees, or any Client facility. Client is not responsible for any fees or charges associated with unsolicited resumes.

Employee Status:
Job Level:
More Information About the Job
Is Relocation Available?

Is there a bonus structure?
20% or higher

Are you open to sponsorship?

This position is:
New Position

Is there a possibility to work remote?

Is there equity?

Are there flexible work hours?

Does this position have direct reports?

Please Note: All Third Party Agencies that are on Scout are on NCRs preferred supplier list.