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SAP Business Objects (BOBJ) with Microsoft Power BI
Ref No.: 17-22711
Location: Houston, Texas
Experienced application support lead with familiarity in using tools - SAP Business Objects (BOBJ), Microsoft Power BI and SSRS.
  • Experience in administration of tools/platform for SAP Business Objects (BOBJ) and Microsoft Power BI and SSRS
  • Installation, configuration, patching, hot fixes, upgrades, migrations, deployments of SAP Business Objects (BOBJ) and Microsoft Power BI and SSRS.
  • Candidates with experience in both application support and platform support using SAP BOBJ, Microsoft Power BI and SSRS are preferable.
  • Regular monitoring of platform and health checks
  • Troubleshooting the performance issues related to memory utilization, CPU utilization etc.
  • SLA tracking and adherence
  • Experience in coordination of various environment teams as well as 3rd party vendors
  • Creation of SOPs, support manuals, Knowledge artifacts/KEDB, standards for production environment
  • Exposure to client interactions and possess strong communication skills
  • Exposure to Microsoft Power BI and SSRS is desirable
  • Work with offshore and onsite teams (as applicable) in ensuring successful delivery for application maintenance (AM) work
  • Take care of all AM related activities like incident, problem, event, release, change and service request management (ITIL framework)
  • Drive continuous service improvements including incident reduction, automation and other service improvements through various Continuous Service Improvement (CSI) levers
  • Exposure to client interactions and possess strong communication skills
  • Work with Customer IT and business teams for the enhancement work including requirement gathering and finalization
  • Ability to Read, Write and Understand Spanish is desirable