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Cloud open stack engineer with l1 support
Ref No.: 17-13836
Location: San Jose,, California
SKILLSET :

Note : look for someone who has done L1 support using open Stack

• Knowledgeable in cloud/OpenStack/technologies: Nova, Neutron, Keystone, Cinder, Glance,Swift, MySQL,
• Previous experience in Prod Linux. Monitoring like Zabbix, Sensu, Grafana, splunk.
Engineering skills
• Experience with at least one high level programming language like Python, Ruby, or Java (Python is preferred)
• Ability to work as a member of a large, distributed and diverse team
• Good understanding of software development fundamentals
• Capacity for learning new technologies and skills rapidly is key
• Prior advanced-level experience with Linux
• Prior advanced-level experience with OpenStack
• Prior advanced-level experience with configuration management systems Puppet (Puppet is preferred)
• Prior advanced-level experience with computer networking, and storage
• 2+ years advanced-level experience with OpenStack
• 7+ years advanced-level experience with Linux

Must:
• Experience with at least one high level programming language like Python, Ruby, or Java (Python is preferred)
• Prior advanced-level experience with Linux
• Prior advanced-level experience with OpenStack

ROLES AND RESPONSIBILITIES

• Monitor email alerts/live dashboards and escalate/resolve issues by following SOPs.
• Monitor Projector screens for key business metrics deviation
• Periodic health check and pro active reviews of monitoring reports
• Perform regular audit of site for DR and Compliance symmetry
• Create and maintain SOP documents
• Perform LTS (live to site) checks for on boarding new systems in cloud
• Perform scheduled cloud partition maintenance, cloud object stats gathering and cap adds
• Handle Service Now and Jira tickets
• Attend team meetings
• Physically present for each shift.
• Warm handoffs when the shift ends
• Communicate to TDO (Technical duty officer) before making any changes to cloud during incident triaging.