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Desktop Support Technician
Ref No.: 18-34587
Location: Los Angeles, California
Position Type:Contract
Start Date: 05/18/2018
  • 4 years minimum in desktop support or administration experience of providing customer service over the telephone / email / in person
  • cExpert knowledge of desktop software and hardware support, troubleshooting and resolution
  • Ability to produce business standard documentation related to implementation, testing and Self-help guides
  • Expertise in MS Office product functionality including Word, Excel, PowerPoint
  • Good working knowledge of Windows 7, Outlook, IE11
  • Understands terminology in area of expertise
  • Performs complex tasks in area of expertise
  • Networking fundamentals, DHCP/DNS, TCP/IP, FTP, software updates etc.
  • Windows 7 roll-out and roll-out techniques e.g. scripting, ghost