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Windows VMware in San Francisco, CA - HCL America/ UCSF
Ref No.: 18-34489
Location: San Francisco, California
Position Type:Contract
Experience Level: 6 Years
Start Date: 05/17/2018
 Job Role: Windows VMware
Location: San Francisco, CA
Employment: Contract & Full Time
 
JD:-
 
Responsibilities
                                               
  •          Adhering to SLAs                                             
  •          Mentoring / Training Team Members                                    
  •          Handling tickets / requests                                         
  •          Perform root cause analysis                                        
  •          Troubleshooting technical issues                                              
  •          Defining processes and ensuring that the processes are adhered to                                          
  •          Oversees and is responsible for successful completion of Installation, configuration and migration                                             
  •          Ensure maximum uptime according to the SLA                                   
  •          Understanding of Multi-geo support environment                                           
  •          Responsible for building / maintaining a test environment                                            
  •          Improves and maintains customer and employee satisfaction                                     
  •          Suggests new technologies and design changes                                 
  •          Monitoring and maintaining SLA requirements by the team members                      
  •          Planning Backup/Restoration Strategy for 24x7 operation support                                            
  •          Suggesting patches/upgrades to maintain security level                                 
  •          Testing / Auditing/processes as required from time to time                                          
  •          Identify Skill gaps and plan for training / knowledge updating
 
Technical Requirements                                              
                               
  •          In-Depth knowledge of Active Directory and DNS structure                                          
  •          Strong Knowledge of Windows 2000/ 2003/ 2008 Server and trouble shooting skills;                                        
  •          Strong in File and Print Server Management; Knowledge in Windows Security; experienced in Antivirus products                                             
  •          Ability to implement AD infrastructure, DNS, WINS, DHCP servers                                             
  •          In-Depth knowledge of DHCP servers designing and planning                                      
  •          Should have good working experience on RAID management and Array controller.                                            
  •          Should have good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing                                                                                  
  •          Expertise in protocol suite and command line utilities                                     
  •          Should have worked with OEM hardware (DELL/Client/IBM), & remote connectivity tools                                    
  •          Should have worked with more than one patching (WSUS & SMS) & antivirus tools                                           
  •          Knowledge of Windows Registry, including knowledge of modifying system                                          
  •          Registry to support installed applications and document configuration                                   
  •          Good working experience on monitoring tools                                   
  •          Good experience on installation, configuration and managing VM Ware environment.                                   
  •          Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning                                   
  •          Capacity planning and Fine tune system for optimal performance                                             
  •          In-depth knowledge on working of ESX Server & vCenter Server [formally Virtual Center]                               
  •          Document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners                                            
  •          Understanding of computer server architectures, including peripheral interfaces (SCSI, RAID, Ethernet) and multi-processor designs (SMP)                                  
  •          Knowledge on VMware Datacenter and Management Products like vSphere, vCenter Converter, Lab Manager, Chargeback, Capacity IQ etc is must.                                                                                       
  •          Hardware : Hands on Servers ( Client/DELL/Client/IBM)                                  
 
Soft Skills                                           
                                               
  •          Excellent communication and conversation skills (Verbal and Written)                                    
  •          Good documentation skills                                          
  •          Should have an excellent customer handling skills                                
  •          Able to handle high pressure situations                                   
  •          High level of acceptance                                              
  •          Can drive HCL's value and its methodology
 
Years of Experience                                      
                                               
  •          Total :  Above 10+ Years of experience                                    
  •          Relevant :   6+ years of hands-on experience and proficiency in managing and maintaining a medium/large environment (at least 100-150 Servers)                                
                                               
Certification requirements
  •          MCSE (Essential), VCP (Essential), ITIL