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IBM MQ Admin
Ref No.: 18-33912
Location: Rolling Meadows,, Illinois
Position Type:Contract
Experience Level: 6 Years
Start Date: 05/16/2018

•    MQ Admin – L3
•    WebSphere Application Server
•    Tomcat
•    Client
•    Minimum work experience:3 - 5 Years
•    As a Senior Administrator, should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents.